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| Company Name: |
Rancho Santiago Community College District |
| Location: |
Santa Ana, CA US |
| Position Type: |
Full Time |
| Post Date: |
01/27/2026 |
| Expire Date: |
02/26/2026 |
| Job Categories: |
Education, Collegiate Faculty, Staff, Administration |
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Financial Aid Analyst (Bilingual - Spanish or Vietnamese)
Financial Aid Analyst (Bilingual - Spanish or Vietnamese)
Rancho Santiago Community College District
Salary Range: Grade 11: $66,204.72 - $84,553.55
Job Type: Full Time
Job Number: CL25-01356
Location: Santa Ana, CA
Division: SAC Student Services
Closing: 2/17/2026 5:00 PM Pacific
POSITION DETAILS
About Rancho Santiago Community College District
Rancho Santiago Community College District (RSCCD) is one of the most established districts in the state and has been in operation for nearly 50 years. Located in the heart of Orange County, it is one of the largest of California's 72 community college districts, based on the number of credit and non-credit students. RSCCD encompasses 25 percent of Orange County's total area and serves a population of more than 700,000 residents in the communities of Anaheim Hills, Orange, Santa Ana, Villa Park, and portions of Anaheim, Costa Mesa, Irvine, Fountain Valley, Garden Grove, Tustin, and Yorba Linda. The district includes Santiago Canyon College and Santa Ana College, as well as the Centennial and Orange Continuing Education Centers, the Digital Media Center, the Joint Powers Fire Training Center, the Orange County Sheriff's Regional Training Academy, the College and Workforce Preparation Center, and the District Operations Center. RSCCD's three (3) auxiliary Foundations are actively involved in supporting both community and campus programs.
RSCCD's student population is a direct reflection of the diverse communities in the surrounding neighborhoods. As a whole, the district has the honor of serving approximately 55,537 students: 51% Hispanic/Latinx, 20% White, 9% Asian & Filipino, and 2% are African American. RSCCD is a proud Hispanic Serving Institution (HSI) and serves predominately historically underrepresented students. There is a commitment to foster student centered values among our employees to provide equitable student learning, academic excellence, and workforce development. By delivering high-quality educational programs and student support services, the district ensures that students have the appropriate resources to achieve their goals.
At RSCCD, our mission is to integrate diversity, equity, inclusion, accessibility, and justice into all aspects of student academics and employee relations. Thus, creating transformational experiences that prepares students and employees to engage in the world with a renewed sense-of-self. Through this commitment, Rancho Santiago Community College District strives to cultivate a learning environment that prioritizes respect, to ensure that RSCCD stakeholders feel valued and supported throughout their academic and professional careers.
About the Position
The ideal candidate will demonstrate cultural competency in serving diverse community college populations, including faculty, management, and students from varied ethnic, racial, cultural, and socioeconomic backgrounds. This includes those with differing abilities, AB 540 students, DACA recipients, Foreign Residents, VACA participants, and Continuing Education students. They will support RSCCD's mission to promote self-awareness, knowledge, and communication skills, enabling all members of the college community to participate creatively and confidently in an ever-changing world.
Candidates will contribute to an inclusive and collaborative workplace culture that supports the diverse needs of faculty, management, staff, and students. They will effectively provide services and support to individuals with differing academic preparation levels and unique learning or workplace needs, ensuring equitable access and opportunities for success. Candidates should demonstrate cultural competency, sensitivity, equity-mindedness, and a commitment to anti-racism in all interactions and contributions. Through their role, they will empower students to achieve their educational and career goals while promoting a positive and inclusive environment where faculty and management can thrive, fostering creativity, confidence, and lifelong learning throughout the college community.
Class Summary
Under general supervision and the direction of the Financial Aid Administrator, performs a variety of complex and technical duties involved in providing financial aid assistance for students; exercises independent judgment to develop and award student financial aid packages in accordance with prescribed procedures, policies, and regulations; provides technical assistance and information to students, parents, and staff concerning program requirements, state and federal guidelines and eligibility determination.
Representative Duties
Serves as a resource to students, parents and staff; responds to questions and provides technical expertise and assistance through appointments, email and workshops; assists students at the counter; trains and provides work direction to financial aid technicians and office staff; advises students regarding financial aid opportunities and eligibility requirements; explains complex rules, regulations and guidelines; keeps abreast of federal and state laws and policies which affect financial aid programs; performs file verification; accepts packets for review and processing; performs final documentation of files and supplemental forms for accuracy, consistency, and completeness; analyzes students' and parent's circumstances; determines eligibility; corresponds with students to explain problem resolution and eligibility status; reviews and corrects student aid reports; performs needs analyses; determines tolerance level, student budget, veteran's benefits, and total family contribution to determine financial need; awards federal grants, work study, loans, state grants and fee waivers; performs revisions and cancellations of disbursements; prints award letters; evaluates special circumstances to override dependency status of students; maintains accurate data for management information systems and electronic payment voucher reports; develops and conducts workshops; receives and processes loan applications; determines amount of borrowing eligibility; evaluates academic progress, student budgets, grade level eligibility, length of program, family contribution, and prorated loan amounts; responsible for institutional certification signature on loan applications; prepares award letters; prepares and recertifies loan checks in coordination with the student business office; reconciles expenditures of loan funds using accounting procedures and completes required reports; acts as a liaison for students between the guarantor and lenders; interprets and implements current regulations; maintains student default list; responsible for correspondence concerning delinquency and default status and grace period notification; performs related duties as required.
Organizational Relationships
This classification reports to the designated administrator and directs the work of those assigned.
Knowledge and Abilities
Knowledge of: financial aid awarding and verification procedures, policies and regulations; state and federal regulations and guidelines concerning financial aid eligibility, application procedures, and program requirements; Electronic Needs Analysis System; use of a personal computer; operations, processes and activities of a college financial aid office; modern office practices, procedures, and equipment; interpersonal skills using tact, patience, and courtesy; financial and statistical record keeping techniques; oral and written communication skills; telephone techniques and etiquette; basic math; interview techniques and problem solving skills in a variety of sensitive situations. Ability to: maintain current knowledge of guidelines, regulations and application procedures for a variety of financial aid programs; review financial aid applications to verify accuracy and completeness; analyze documentation according to specifically prescribed guidelines; maintain complex records, files and documents; work effectively with a diversity of students with special needs; read, interpret, apply and explain rules, regulations, policies and procedures; communicate effectively and accurately with students and staff; perform a variety of tasks using independent judgment and decision making skills; establish and maintain cooperative and effective working relationships with other staff members; meet schedules and timelines; work independently with minimal supervision, prioritizing responsibilities; present workshops in an articulate and organized manner.
QUALIFICATIONS
Minimum
Qualifications
Any combination of training and/or experience equivalent to four years of college coursework in business, accounting, social services, student services or related field and two years of increasingly responsible financial aid related field experience, including training and electronic needs analysis systems, financial aid awarding and student advisement.
Additional Qualifications
Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ability, and ethnic backgrounds of community college students, staff, and the community.
APPLICATION PROCESS
To ensure full consideration, all applicants must submit a complete Rancho Santiago Community College District online application that includes the items listed below by the position's closing date. Recruitment will review all applications for completeness, and only complete application packets will be forwarded to the screening committee for further review.
A Complete Application Packet Must Include the Following:
- RSCCD Online Application
- Resume - details all relevant education, training, and other work experience
- Academic Transcripts (Unofficial copies of undergraduate, graduate, and post-graduate transcripts).
Foreign Degrees
Transcripts from countries other than the United States must be evaluated by an agency that is approved by or a member of the National Association of Credentials Evaluation Service (NACES) or the Association of International Credential Evaluators, Inc. (AICE), or Commission on Teacher Credentialing (CTC).
Application Screening
Job announcements will include screening criteria to be used during screening and interviews. This may include, but is not limited to:- Education experience (breadth and depth)
- Work experience (breadth and depth)
- Demonstrated ability to work cooperatively with others
- Bilingual ability (if needed)
- Demonstrated experience and sensitivity to diversity, equity, and inclusion.
- Professional growth activities
- Specialized skills training
- Leadership skills
- Written and/or oral communication skills
- Presentation
- Problem Solving.
Based on the information presented in the application materials, a limited number of candidates with qualifications most pertinent to the position will be invited to participate in the selection process, which may include a written test and an oral interview. Meeting the position's minimum requirements does not guarantee advancement in the selection process. Candidate qualifications will be assessed to determine those who meet and exceed requirements and are deemed the most competitive in the applicant pool.
Interview
Applicants selected for an interview may be required to take additional tests or assessments and will be notified of such prior to the date of the interview. During the oral session, those selected for interviews will, in addition to the above, also be evaluated on the following factors:- Oral communication skills
- Presentation
- Problem-solving skills
A predetermined set of questions will be asked of all applicants interviewed. Applicants are requested to provide thorough yet concise information on their related experience to ensure the correct evaluation of their qualifications. Evaluation criteria will be applied consistently to all applicants.
Disability Accommodations
Individuals who require reasonable accommodations in the Application or Interviewing Process in accordance with ADA should notify the Recruitment Office in the Human Resources Division at least two days prior to the closing date, by calling (714) 480-7455.
Conditions of Employment
The selected candidate is required to complete the following before employment as part of the onboarding process:- Present original documents for proof of eligibility to work in the United States.
- Provide a certificate of Tuberculosis Exam.
- Fingerprints (by a Live Scan Agency at the candidate's expense, and clearance must be received before the first day of employment)
EEO STATEMENT
The Rancho Santiago Community College District (RSCCD) is an equal opportunity employer. The policy of the District is to encourage applications from persons who are economically disadvantaged and individuals belonging to significantly underrepresented groups within the District's workforce, including ethnic and racial minorities, women, and persons with disabilities. No person shall be denied employment because of ethnicity or race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or political or organizational affiliation.
RSCCD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional employment offer is made to you. After making a conditional offer and running a background check, if RSCCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To apply, please visit https://www.schooljobs.com/careers/rsccd/jobs/5211577/financial-aid-analyst-bilingual-spanish-or-vietnamese
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